Lego’s Woes: Can The Lego Experience Carry it Through?
Is the value proposition that has worked for so long now no longer relevant, or is it just poor…
Menu
Design solutions that shatter assumptions, delight customers, and define growth possibilities sustainably
Our insights
Watch interviews, explainers and case studies.
Lego’s Woes: Can The Lego Experience Carry it Through?
Read more
The Empathetic Leader
Read more
The Empathetic Leader
We talk regularly about business model disruption; it’s a common theme for boards and…
6 Steps to Great Customer Experience
Read more
6 Steps to Great Customer Experience
What is the secret sauce of Jeff Bezos, the powerhouse behind Amazon? Three words; the customer…
Stakeholder Centricity At Breast Cancer Network Australia
Read more
Stakeholder Centricity At Breast Cancer Network Australia
Not-for-profit organisations are increasingly recognising the importance of…
Embedding Innovation At Cerebral Palsy Alliance
Read more
Embedding Innovation At Cerebral Palsy Alliance
Innovation is often stimulated by a burning platform – a key driver that triggers…
5 Corporate Innovation Quick Wins
Read more
5 Corporate Innovation Quick Wins
By Anna Chatburn, Marketing Director at The Strategy Group What are the low…
Why The Corporate Innovator Isn’t Who You Would Expect
Read more
Why The Corporate Innovator Isn’t Who You Would Expect
By Michelle Tabart, Associate at The Strategy Group Corporate innovation managers…
The C-Suite of The Future
Read more
The C-Suite of The Future
By Jemma Parsons, Director at The Strategy Group The future of commerce relies on…
Don’t be Fooled by Innovation Theatre!
Read more
Don’t be Fooled by Innovation Theatre!
There is a lot of what we call “Innovation Theatre” floating around. That is, innovation just…
Tech options bring a much-needed wake up call for Australian energy retailers
Read more
Tech options bring a much-needed wake up call for Australian energy retailers
By Jemma Parsons, Director at The Strategy Group At last the rolling national…
Cold Hard Truths About Customer Demand
Read more
Cold Hard Truths About Customer Demand
Three Lenses To A Good Idea You will learn lots of different models of thinking in…
Discount Warfare is Destroying Innovation
Read more
Discount Warfare is Destroying Innovation
The half yearly results have thrown a spotlight onto the escalating Australian…
