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Innovation

strategy

CX

strategy

EX

strategy

AI

strategy

Human-Centred Intelligence Consulting

Pioneering Human-AI collaboration to create experiences
that matter. Let's make AI not just smart, but deeply human.

strategy consulting, Strategy Consulting – Human-Centered Intelligence | The Strategy Group
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Innovation STRATEGY

Be future ready with strategic focus that’ll align your company goals for today and tomorrow.

Customer experience strategy icon

Customer Experience STRATEGY

Drive loyalty and get results with tailored CX strategies designed to delight every customer.

employee experience strategy

employee experience STRATEGY

Elevate engagement and performance with EX strategies designed to empower your employees.

strategy consulting, Strategy Consulting – Human-Centered Intelligence | The Strategy Group

AI STRATEGY

Unleash the full potential of your organisation with an AI strategy that will transform your workforce.

The Strategy Group Delivers Human-Centred
Intelligence

We turn insights into action through the unique combined blend of AI with human power. HCI: Created by humans, designed for humans, powered by AI.

At The Strategy Group, we thrive at the intersection of AI and human-centred empathy.

We do this by leveraging the transformative potential of AI to unlock new and innovative opportunities while tailoring every solution to the unique needs of our customers.

Our unwavering commitment is to place customers at the heart of everything we do.

Through a deep understanding of their needs, we can utilise our expertise and the power of technology to deliver exceptional, meaningful experiences that drive sustainable and long-lasting impact.

strategy consulting, Strategy Consulting – Human-Centered Intelligence | The Strategy Group
strategy consulting, Strategy Consulting – Human-Centered Intelligence | The Strategy Group

Our Work

We empower leading organisations to reimagine customer and employee experiences for transformative impact. Through our human-centred approach, we help Australian and international businesses create and enhance people-focused journeys that drive meaningful change.

wyndham city council

Refreshing the Customer Experience Strategy for Wyndham City Council

The Strategy Group refreshed Wyndham City Council’s Customer Experience (CX) Strategy and identified subsequent improvement opportunities through extensive research and co-design workshops.

Sutherland Shire Council's Journey through Co-Creation and CX Research

Local Council

Sutherland Shire Council’s Journey through Co-Creation and CX Research

As customer expectations continually evolve, it has become increasingly important for Local Government Councils to evolve and adapt to meet the changing needs of customers and the community. 

woman standing next to woman riding wheelchair

Aged Care

Establishing an Innovation Partnership Ecosystem.

Bolton Clarke is a not-for-profit provider of independent living services through at-home care, retirement living and residential aged care

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strategy consulting, Strategy Consulting – Human-Centered Intelligence | The Strategy Group

Our clients

strategy consulting, Strategy Consulting – Human-Centered Intelligence | The Strategy Group
Strategy Consulting - Human-Centered Intelligence | The Strategy Group
strategy consulting, Strategy Consulting – Human-Centered Intelligence | The Strategy Group
strategy consulting, Strategy Consulting – Human-Centered Intelligence | The Strategy Group
strategy consulting, Strategy Consulting – Human-Centered Intelligence | The Strategy Group
strategy consulting, Strategy Consulting – Human-Centered Intelligence | The Strategy Group
strategy consulting, Strategy Consulting – Human-Centered Intelligence | The Strategy Group
strategy consulting, Strategy Consulting – Human-Centered Intelligence | The Strategy Group
strategy consulting, Strategy Consulting – Human-Centered Intelligence | The Strategy Group
strategy consulting, Strategy Consulting – Human-Centered Intelligence | The Strategy Group
strategy consulting, Strategy Consulting – Human-Centered Intelligence | The Strategy Group
strategy consulting, Strategy Consulting – Human-Centered Intelligence | The Strategy Group
strategy consulting, Strategy Consulting – Human-Centered Intelligence | The Strategy Group

Contact us

Would you like to know how we can help you and your organisation? Please reach out to us.
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