Sutherland Shire Council’s Journey through Co-Creation and CX Research
THE CHALLENGE As customer expectations continually evolve, it
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We are a diverse and creative team of innovators and strategists passionately committed to putting the customer at the centre of all that we do
We’ve worked with a wide range of leading Australian and international clients to drive and embed innovation, growth and transformation. These engagements have resulted in strong relationships and success stories that drive us to do what we’re so passionate about.
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Establishing an Innovation Partnership Ecosystem
THE CHALLENGE Bolton Clarke is a not-for-profit provider
Refreshing the CX Strategy for Wyndham City Council
How we helped Wyndham City Council reimagine their CX to meet the needs of the most multicultural community in Victoria
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