THE CHALLENGE
Indara, a leader in digital infrastructure, has a growing portfolio of more than 4,700 mobile towers and rooftop sites strategically located across Australia with a focus on high-value metropolitan, regional, and rural areas. The Strategy Group partnered with Indara to enhance client engagement and satisfaction by facilitating structured strategic-level discussions that will help drive improved outcomes and stronger relationships with Indara’s key clients.
THE APPROACH
These strategic roundtables focus on aligning long-term goals, exploring new opportunities, assessing risks, and developing detailed plans for key strategic initiatives with Indara and their clients.
For each Strategic Roundtable, The Strategy Group:
- Worked with the relevant account managers to create a tailored agenda for each client to address their unique needs and priorities. Ensured the agenda included discussions on strategic goals, opportunities, risks, and key initiatives specific to each client.
- Developed the presentation deck and any supporting material incorporating any relevant performance data, feedback, objectives and issues specific to each client.
- Facilitated the session, including leading discussions on strategic priorities, new opportunities, risk assessment and action planning, and conducting activities to brainstorm/identify potential solutions and strategies to address issues effectively by encouraging open dialogue and collaboration.
- Created and shared a summary report detailing the outputs from the session, ensuring clarity on the next steps and responsibilities.
OUTCOMES
Strengthening the strategic alignment between Indara and each client.
Outcomes of each Strategic Roundtable include:
- Strengthened Strategic Alignment
- Aligned Indara and each client on shared goals, fostering trust and transparency for long-term partnerships.
- New Opportunities for Growth
- Identified and prioritised collaboration opportunities to drive innovation and mutual business growth.
- Actionable Plans for Risks and Initiatives
- Developed practical strategies to mitigate risks and enhance key initiatives, with clear next steps and accountability.
