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Customer Centricity in Development & Construction

By: Alycia Wolf

Customer Centricity in Development & Construction

TOGA, a leading construction and development company engaged The Strategy Group to help them identify the values, needs and past experiences of their customers so that they can redesign the end-to-end property buying experience to differentiate and win in the marketplace.

Learn more about Customer Experience, and how to create a Customer Experience Strategy, or how the Strategy Group can assist you to create a winning Customer Experience for your organisation.

Alycia Wolf

Alycia has experience in business management and consulting, bringing a creative and pragmatic approach to her role. Having studied design thinking throughout her academic life, her human-centric focus allows her to immerse herself in problem solving and to find value in diverse contexts. Alycia has a strong skillset in data analysis and transformation and a passion for innovation and consulting.