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bridal industry
Bridal Wear and Business Model Transformation: What do They Have in Common?
A lot! Hands up if you, or
bad customer experience
A Bad Customer Experience Won't Make Your Customers Leave
There is a paradox when it comes to good and bad customer experience. I’m sure the story I’m about to tell you isn’t uncommon, and it makes me wonder – what’s the tipping point to cause customers to leave?
automation
The Power of Questions: How connected are you with your customer
Questions help shed light on a situation
business model
Customer Focused Business Strategy: The Case of Ikea
Last week, Ikea opened its smallest store
corporate entrepreneurship
Orchestrating Digital Transformation – Three Key Takeaways
Last week, The Strategy Group hosted our
Design solutions that shatter assumptions, delight customers, and define growth possibilities sustainably
