Learn three steps for determining what customers need, and how you can fulfill them from the experts at The Strategy Group.
As offices transition to post-pandemic work life, one thing is clear: the hybrid workplace model is here to stay. However, in the scramble to keep up with expectations, the employee experience is often neglected in the process
The power has been shifting from organisations to consumers for a long time now, and COVID-19 has only accelerated the process. Dr. Jeffrey Tobias, Managing Director of The Strategy Group discusses the power shift and relevant areas to focus on in a short video.
Find out why it is critical that organisations adapt and re-frame their models of work in a world of constant disruption, and change in employee needs.
Why you need to reframe you customer strategy in a world of digital disruption – And how you can do it
Find out why it is critical that organisations adapt and re-frame their customer strategy in a world of constant digital disruption, and how you can do it.