The power Has Shifted & what you can do about it
The power has been shifting from organisations to consumers for a long time now, and COVID-19 has only accelerated the process. Expectations have shifted, meaning organisations must shift their focus to keep up and overtake their competitors.
So, what should organisations focus on when reinventing their business models?
Dr. Jeffrey Tobias, Managing Director of The Strategy Group discusses the power shift and relevant areas to focus on in a short video.
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