In the recent Harvard Business Review article, Patty McCord talks about how Netflix “reinvented” HR. Now when I mention the term HR, many of us feel a shiver go down our spine. Which is very very unfortunate. What we need to think about is how we can apply innovation and re-imagination to the most important asset that we have in the company: our people, and their management.
The basis for Patty’s article is a series of 127 slides that were shared on Slideshare by Patty and her co-author Reed Hastings. The slides have been viewed over 5 million times on the Internet. Yes, 5 million. here they are:
It’s a fabulous set of slides, but the article is a “must read”. here are the five tenets that they used th reshape their HR management:
Patty concludes:
“Here’s a simple test: If your company has a performance bonus plan, go up to a random employee and ask, “Do you know specifically what you should be doing right now to increase your bonus?” If he or she can’t answer, the HR team isn’t making things as clear as they need to be.
At Netflix I worked with colleagues who were changing the way people consume filmed entertainment, which is an incredibly innovative pursuit—yet when I started there, the expectation was that I would default to mimicking other companies’ best practices (many of them antiquated), which is how almost everyone seems to approach HR. I rejected those constraints. There’s no reason the HR team can’t be innovative too.”
Wonderful article. Read it here.
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